Academic Admissions - Frequently Asked Questions (FAQs)

Question:  I submitted my application last week.  Have you received it? 

Answer:  You will receive an email notification directly after submission.  If you receive this email, your application was successfully submitted.  It will take 1-2 business days for our office to download and process your application from the application service. 

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Question:  I didn’t receive the email confirmation when I clicked “Submit” on the online application.  Did I do something wrong?

Answer:  This means that your application did not successfully go through.  However, your information should be saved in the online portal. 

Graduate applicants will need to contact CollegeNet to have them process your application.  It is best to email them at help@applyweb.com.  You can also reach them by phone at (503) 973-5213.

Undergraduate applicants will need to contact Xap Corporation to have them process your application.  It is best to email them at support@xap.com.  You can also reach them by phone at 1-800-468-6927.

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Question:  Should I send my documents before or after I apply?

Answer:  After.  This allows your documents to have a home as soon as they are processed.  If you send documentation prior to applying, the documentation will go into our “Miscellaneous Documents” bin, and while we still search thru it on a regular basis, it is a much quicker turn around if you send the documents after application.

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Question:  What is the correct address to send supporting documents to?

Answer:              Office of Academic Admissions

                            Georgia Health Sciences University

                            1120 Fifteenth Street, AA-170

                            Augusta, GA 30912-7310

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Question:  How do I know if you’ve received my supporting documents?

Answer:  You should check our online status check at https://webapp2.georgiahealth.edu/pls/htmldb/f?p=APPSTATUS.  If the document sent is showing as “Documents Not Received”, and you believe enough time has passed (3-5 business days for USPS mail delivery and 1-2 business days for processing), you should call our office at (706) 721-2725 to speak with a Counselor.  Please have your Applicant ID ready (this was sent in your first letter from the Office of Academic Admissions).

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Question:  I am an undergraduate applicant and I submitted my application but my reference hasn’t received anything.  What can I do?

Answer:  Please email Admissions@georgiahealth.edu to get a copy of the reference form.  You will need to send this to any reference who did not receive an email.

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Question:  I am a graduate applicant and I submitted my application but my reference hasn’t received anything.  What can I do?

Answer:  Graduate applicants can access tools to see recommender status, send reminder messages, or edit recommender information from their Activity Logs. The URL is:

https://www.applyweb.com/cgi-bin/ustat?

The information can be reached from the "Review Your Activity" link in your main menu.


The applicant does need to click on the school name to get this view to show up.  The Take Action list box next to each recommender has a Send Reminder option and an Edit Recommender option. If the applicant has not waived his or her right to review a recommendation (the "No" for waive status, as in this example) then there is a third option labeled Edit Waive Status.  This last option is only available if the applicant answered "No". “No" can be changed to "Yes", but "Yes" cannot be changed to "No".

If an applicant edits a recommender, the original recommender link is canceled and a new one is sent to the new email address automatically, so you do not need, for example, to edit and then immediately send a reminder.

Note:  If you continue to have trouble, email Admissions@georgiahealth.edu for additional assistance.

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Question:  What are “official” documents?

Answer:  Official documents are documents sent from the sender in original, unopened envelopes.  Official transcripts and degree certificates should also be stamped and signed by the appropriate school officials.  If anyone other than the Office of Academic Admissions opens the envelope containing these documents, our office will consider them “unofficial” and they will not be accepted for admission requirements.

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Question:  My native language is not English.  Do I have to take any kind of English as a second language exam?

Answer:  Yes.  Most of our programs require the Test of English as a Foreign Language (TOEFL).  The minimum TOEFL score requirement for most programs is 500 paper-based, 218 computer-based, or 79 internet based; however, some programs require higher TOEFL scores (see Admissions Requirements for the program to which you are applying).  In addition to the TOEFL, some programs also require the Test of Spoken English (TSE-P) with a minimum score of 50 (see Admissions Requirements for the program to which you are applying). 

Note: Some programs may waive the TOEFL and/or TSE-P requirement, if the applicant has a baccalaureate degree from an accredited U.S. college or university.  Additionally, if an applicant has taken English Composition I and earned a grade of “B” or better AND has taken English Composition II and earned a grade of “C” or better from an accredited U.S. college or university, the TOEFL requirement may be waived.

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Question:  My course work and degrees were taken with a college or university outside of the U.S.   What documentation do I need to submit?

Answer:  We will need an official course-by-course evaluation of all completed course work.  The evaluation must be from one of the following services:

• Joseph Silny & Associates, Inc.

• World Education Services

• Educational Credential Evaluators, Inc.

The evaluation companies need official documents to complete a course-by-course evaluation.  Please have your school send the evaluation agency all documents containing course work, examinations, and degree information.

Note:   If the program you are applying to requires a baccalaureate degree or higher, the course-by-course transcript evaluation must state that your education is equivalent to a U.S. baccalaureate degree or higher from an accredited college or university.

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Question:  I am a Permanent Resident of the U.S.  What documentation do I need to submit? 

Answer:  Permanent residents must submit a copy of their permanent resident card to the Office of Academic Admissions upon application.  Permanent residents of the state of Georgia will need to provide this to show in-state tuition eligibility.  However, anyone accepted to a program, will also need to provide official documentation to the Student Diversity International office before you will be allowed to register for classes.

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Question:  I am not a U.S. citizen.  Do I need to submit additional documentation?

Answer: Yes.  You will need to provide official documentation to the Student Diversity International office before you will be allowed to register for classes.

Please e-mail diversity@georgiahealth.edu or phone Student Diversity International office at (706) 721-2821 for an appointment. The office is located in the GHSU Student Center, Room 2023   and is open between 9:00 a.m. and 4:30 p.m. Monday- Friday.

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Question:  I am a U.S. citizen but took some courses in another country.  Do I need to submit those transcripts as well?

Answer:  We will need an official course-by-course foreign transcript evaluation of the completed course work from one of the following services:

• Joseph Silny & Associates, Inc.

• World Education Services

• Educational Credential Evaluators, Inc.

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Question:  Do I need a foreign transcript evaluation for study abroad courses?

Answer:  It depends.  We will accept study abroad course work on another accredited U.S. college or university transcript if the courses were sponsored by the university.  This means that the college or university you took courses through would be the credit-granting institution and the grade would be included on your home school’s transcript. 

If the courses were not sponsored by an accredited U.S. college or university, you will need an official course-by-course foreign transcript evaluation from one of the services listed above.

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Question:  What courses are required for the program?

Answer:  This is program specific.  You can find the information on our website, www.georgiahealth.edu/admissions.  Click on the “Course Pre-requisites” link.

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Question:  Do I have to complete all prerequisite courses before I apply?

Answer:  No.  Prerequisite course work needs to be completed before registering for your first GHSU course.

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Question:  Is housing included in tuition and fees?

Answer: No.  Housing is charged on a semester basis.  Please visit the Residence Life website for additional details.  http://www.georgiahealth.edu/students/campuslife/housing/index.html  

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Question:  When will I know if a decision has been made?

Answer:  This is not determined by our office and is different for every program.  Within two business days after receiving the application decision, a letter with the results will be sent to you.  Please allow time for mailing.

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Question:  I received the Admissions Decision Agreement.  How long do I have to return the contract? 

Answer:  Most programs allow 15 days from time of receipt.  However, applicants should review their contract for specific time periods.

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Question:  I received the Admissions Decision Agreement and have chosen to accept the position.  How can I pay the $100 deposit?

Answer:  The Cashier’s Office takes 4 types of payment:

• Bank Draft (Wire Transfer)

• Credit Card (including Visa or MasterCard)

• Check – must be drawn on a U.S. bank account

• Money Order

You need to contact them directly for the bank draft and credit card payments.  Their email address is business_office@georgiahealth.edu.  Their phone number is (706) 721-2926. 

The check or money order should be returned with your Admissions Agreement and made payable to: Georgia Health Sciences University.

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Question:  What is the cost of attendance?

Answer:  This information is updated each academic year and is also program-specific.  Visit the Cashier’s Office for additional details.  http://www.georgiahealth.edu/finance/controller/cashiers/

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Question:  What kind of financial assistance is available?

Answer:  This is determined by a number of things – the degree level (Bachelor’s, Master’s, Ph.D., etc…), your credit history, your income, etc…  To ensure you receive all available financial assistance, you will need to apply for financial aid as soon as you receive your deposit receipt.  You can send general questions to the Office of Student Financial Aid thru email at finaid@georgiahealth.edu or visit their website, http://www.georgiahealth.edu/students/finaid/, for more details. 

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Question:  I was accepted provisionally.  What does that mean?

Answer:  It means there are conditions to your enrollment at GHSU.  You must meet these conditions or you 1) will have holds that prevent registration and/or 2) may be administratively withdrawn from the program for not meeting the conditions specified by the pre-determined date.

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Question:  What do I need to do if my residency classification (in-state or out-of-state) is incorrect?

Answer:  If your residency is incorrect based on the information submitted to us, give us a call at (706) 721-2725 to speak with your Counselor.  They will have the correction made. 

We will only make changes to residency classification if the applicant is offered admission AND provides official documentation, as declared by the University System of Georgia, to substantiate the claim.  See http://www.usg.edu/student_affairs/documents/tuition_petition.pdf for additional details. 

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Question:  Now that I have been accepted and returned my contract, what do I need to do?

Answer:      The following information is sent with your deposit receipt.  You will need to check your GroupWise email often to make sure all steps are completed in a timely manner.

• Watch the New Student Orientation video
• Get your GHSU NetID
• Log in to Pulse
• Check your email
• APPLY for Financial Aid
• Complete Student Health requirements
• Apply for housing
• Choose Health Insurance Provider
• Have Student ID Photo Taken (dates are program-specific; check your GHSU email)
• Register for Classes
• Return Wellness Center activation form
• Complete Parking Registration

Note for Non-U.S. Citizens:   Please contact the Office of Student Diversity by email at diversity@georgiahealth.edu or by phone at (706) 721-2821 to make sure you have met all immigration documentation requirements prior to beginning class.

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*Non-Smoking Policy

Georgia Health Sciences University promotes a tobacco free environment. Effective November 15, 2007, the campus officially became tobacco-free. All use of tobacco products and/or smoking on campus (inside and outside) is prohibited.

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